What forms of payment does Ticketmaster accept?
Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. International cards are also accepted on our desktop site.
What credit cards can I use to purchase tickets?
Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. International cards are also accepted on our desktop site.
Can I use a gift card to pay for tickets?
Ticketmaster will never ask you to purchase any 3rd party gift card to use as a form of payment for tickets.
What payment methods does Citi accept for tickets?
Other accepted payment methods include PayPal and Venmo. Payments can't be split between multiple cards. Sometimes you need a specific card to buy certain tickets (e.g. Citi Cardmember presales, American Express Preferred Seating). All ticket prices for events that occur in the United States are stated in U.S. Dollars.
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Can you use a Visa debit on Ticketmaster?
With Ticketmaster, you have many ways to purchase your tickets. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. International cards are also accepted on our desktop site.
Why is Ticketmaster not accepting my Visa?
Your card details (number, CVC and/or expiry date) are incorrect. Your card has been declined due to insufficient funds. Your bank has disallowed us to process your transaction on your card.
Where is payment options on Ticketmaster?
On our full desktop site Sign in then click on Payment Options. You'll be able to add, delete or edit the billing info and expiration date. You will not be able to edit the credit card number of an existing card.
Why does Ticketmaster not take my card?
The Ticketmaster app only accepts credit cards with a US or Canadian billing address. NOTE: Diners Club and Ticketmaster Gift Cards can't be used to buy Fan-to-Fan Resale Tickets. Other accepted payment methods include PayPal and Venmo. Payments can't be split between multiple cards.
Does Ticketmaster do PayPal?
Ticketmaster takes PayPal as a valid form of payment, meaning you can use your PayPal account to buy tickets. PayPal can't be used for reselling tickets, however.
Why does my debit card say error?
Errors while Reading the Card Credit and debit cards come with magnetic strips which hold information about the cards. This includes the primary card holder, the issuing bank, PIN, and other details unique to the card owner. And in some cases, the magnetic strip may cause the reader to respond with an error message.
How do you use a Visa gift card on Ticketmaster?
Easy - click the Add Gift Card section on the payment screen during checkout to enter your gift card number and PIN. All Ticketmaster Gift Cards have a PIN number. Gift Cards can't be applied to existing orders.
Can I use someone else's credit card on Ticketmaster?
A: Yes, you may use a credit card that does not belong to you, but be sure to enter the name of the person who will be attending the event and not that of the cardholder. Keep in mind that the address you enter must match the address associated with the credit card used to make the purchase.
Can I use Apple pay on Ticketmaster?
Recently, we introduced Apple Pay in the iOS version of the Ticketmaster App. This advancement gives you the power to purchase tickets with a single touch. There's no need to manually fill out lengthy account forms. Just make quick, convenient and secure ticket purchases using Apple Pay with Touch ID.
Does Ticketmaster charge right away?
Your card is charged at the time that we confirm your request. Seats will be assigned by the Event Organizer in an effort to maximize the number of successful requests.
Can you pay with multiple cards on Ticketmaster?
Unfortunately, Ticketmaster only accepts one credit card per transaction. We are unable to split the transaction.
What is FlexPay Ticketmaster?
FlexPay allows customers to make payments over a period of time when purchasing tickets to shows like Hamilton, Mean Girls, Frozen and more. Ticketmaster outlines instructions below: -Once you have tickets in your cart, continue to checkout.
How do you use a Visa gift card on Ticketmaster?
Easy - click the Add Gift Card section on the payment screen during checkout to enter your gift card number and PIN. All Ticketmaster Gift Cards have a PIN number. Gift Cards can't be applied to existing orders.
Why does Ticketmaster say error?
These error codes are caused by an inability to complete a specific process, including adding tickets to your cart or completing payment. You may want to try logging out of other devices and using one browser to access Ticketmaster. You might also want to clear your browser's cache and cookies data.
Can I use someone else's credit card on Ticketmaster?
A: Yes, you may use a credit card that does not belong to you, but be sure to enter the name of the person who will be attending the event and not that of the cardholder. Keep in mind that the address you enter must match the address associated with the credit card used to make the purchase.
Can I use Apple pay on Ticketmaster?
Recently, we introduced Apple Pay in the iOS version of the Ticketmaster App. This advancement gives you the power to purchase tickets with a single touch. There's no need to manually fill out lengthy account forms. Just make quick, convenient and secure ticket purchases using Apple Pay with Touch ID.
Can I split my credit card payment between two cards?
Payments can't be split between multiple cards. Sometimes you need a specific card to buy certain tickets (e.g. Citi Cardmember presales, American Express Preferred Seating). All ticket prices for events that occur in the United States are stated in U.S. Dollars.
Can you use Diners Club gift cards for resale tickets?
NOTE: Diners Club and Ticketmaster Gift Cards can't be used to buy Fan-to-Fan Resale Tickets.
What happens if you transfer tickets multiple times?
If a ticket has been transferred multiple times, only the ticket from the last transfer will be valid for event entry. All previous ticket barcodes will be invalidated.
What is the currency of tickets?
All ticket prices for events that occur in the United States are stated in U.S. Dollars. All ticket prices for events that occur in Canada are stated in Canadian Dollars.
What is ticket limit?
When purchasing tickets on our Site, you are limited to a specified number of tickets for each event ( also known as a “ticket limit”). This ticket limit is posted during the purchase process and verified with every transaction. This policy is in effect to discourage unfair ticket buying practices. Each account must be linked to a unique individual, and must contain valid and verifiable information. Multiple accounts may not be used to circumvent or exceed published ticket limits. If you exceed or attempt to exceed the posted ticket limits, we reserve the right to cancel, without notice, any or all orders and tickets, in addition to prohibiting your ticket purchasing abilities. Any tickets canceled due to violating the posted ticket limit may be refunded at face value (excluding fees). This includes orders associated with the same name, e-mail address, billing address, credit card number, or other information.
Do third party ticket resale tickets have to be set?
Similarly, we facilitate third party ticket resale transactions, but do not set the ticket prices or determine seating locations of those resale tickets. Please be aware that resale tickets are often posted for sale on our site at prices that are higher than their original prices. THE PRICE THAT YOU PAY FOR RESALE TICKETS MAY THEREFORE BE SUBSTANTIALLY HIGHER THAN THE FACE VALUE PRINTED ON THE TICKETS.
Can you get a resale ticket from a reseller?
If you purchase a resale ticket through our Site, you will be purchasing that ticket from either (a) a reseller who is not an Event Organizer, such as other fans, season ticket holders, or professional resellers, or (b) in limited circumstances, the Event Organizer. Tickets that are obtained from unauthorized sources, and not directly through our Site, may be lost, stolen, or counterfeit, and, if so, are void.
Can you refund a seating map?
Please note that seating maps are representative of a venue’s layout; however, they are subject to change at any time, and refunds are not allowed if the seating map is updated, if additional seats / rows are added, or if seats change as a result of a venue change after purchase.
Can you order tickets online with multiple browsers?
When ordering tickets online with us, please ensure you are looking for tickets and placing an order using only one browser window. Looking up tickets using multiple browser windows could result in losing your tickets, errors occurring during the purchase process, or timer expiration.
What if my card that I purchased my tickets with is lost or stolen?
If you have Credit Card Entry tickets and your card is lost or stolen contact our customer service team with the following information:
How does Credit Card Entry work?
Sometimes the event organisers will ask us to use Credit Card Entry, to make sure as many genuine fans as possible get the chance to book and attend the event. Please remember that this means no paper tickets will be sent in the post.
What if I don't have a drivers’ license Proof of Age Card or Passport?
It's going to be really strict on the night, so you will need some state issued photo ID. If you can't provide the right ID, you might not get in – and we can't refund unless the event actually gets cancelled. To avoid problems, if you don't have any photo ID , it's best to get someone else in your group to order the tickets.
What if the credit card I used expires before the event?
Just bring the old card, or the replacement card with the same credit card number and updated expiry. If you destroyed your old card and your new one has a different number please contact customer service.
Do you need a photo ID to buy a ticket?
The name on your photo ID must match the name on the credit/debit card used for the ticket purchase, otherwise you will be refused entry to the event. The cardholder must be present at the time of entry into the event and must be attending the event.
Does Ticketmaster have a purchase policy?
All ticket purchases are subject to the standard terms and conditions and Purchase Policy of Ticketmaster Limited, as well as these terms and conditions. In the event of any inconsistency, these terms and conditions will apply.
Is a ticket non-transferable?
The original conditions of sale will be enforced. These tickets are non-transferable under any circumstances and any transfer, or attempted transfer, will invalidate the ticket purchase.
What happens if you transfer tickets multiple times?
If a ticket has been transferred multiple times, only the ticket from the last transfer will be valid for event entry. All previous ticket barcodes will be invalidated.
What is the currency of tickets?
All ticket prices for events that occur in the United States are stated in U.S. Dollars. All ticket prices for events that occur in Canada are stated in Canadian Dollars.
What is ticket limit?
When purchasing tickets on our Site, you are limited to a specified number of tickets for each event ( also known as a “ticket limit”). This ticket limit is posted during the purchase process and verified with every transaction. This policy is in effect to discourage unfair ticket buying practices. Each account must be linked to a unique individual, and must contain valid and verifiable information. Multiple accounts may not be used to circumvent or exceed published ticket limits. If you exceed or attempt to exceed the posted ticket limits, we reserve the right to cancel, without notice, any or all orders and tickets, in addition to prohibiting your ticket purchasing abilities. Any tickets canceled due to violating the posted ticket limit may be refunded at face value (excluding fees). This includes orders associated with the same name, e-mail address, billing address, credit card number, or other information.
Do third party ticket resale tickets have to be set?
Similarly, we facilitate third party ticket resale transactions, but do not set the ticket prices or determine seating locations of those resale tickets. Please be aware that resale tickets are often posted for sale on our site at prices that are higher than their original prices. THE PRICE THAT YOU PAY FOR RESALE TICKETS MAY THEREFORE BE SUBSTANTIALLY HIGHER THAN THE FACE VALUE PRINTED ON THE TICKETS.
Can you get a resale ticket from a reseller?
If you purchase a resale ticket through our Site, you will be purchasing that ticket from either (a) a reseller who is not an Event Organizer, such as other fans, season ticket holders, or professional resellers, or (b) in limited circumstances, the Event Organizer. Tickets that are obtained from unauthorized sources, and not directly through our Site, may be lost, stolen, or counterfeit, and, if so, are void.
Do event organizers sell tickets?
We sell tickets on behalf of Event Organizers, which means we do not set the ticket prices or determine seating locations. Event Organizers typically set the face price of their tickets. Tickets are generally sold through several distribution points, including websites, apps, and box offices. Most distribution points generally access the same ticketing system and inventory; therefore, tickets for popular events may sell out quickly. Occasionally, additional tickets may be available prior to the event. However, we do not control this inventory or its availability. Check out our FAQs section for more information on ticket availability.
Can you refund a seating map?
Please note that seating maps are representative of a venue’s layout; however, they are subject to change at any time, and refunds are not allowed if the seating map is updated, if additional seats / rows are added, or if seats change as a result of a venue change after purchase.
