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what is visa concierge service

by Katelyn Dickens Published 2 years ago Updated 2 years ago
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The Visa Signature Concierge Service fulfills the following types of requests:

  • Travel Coordination - Domestic and International planning for air travel, lodging, recreation, and ground transportation, including reservations and arrangements
  • Dining, Entertainment & Recreation - Such as sports and performance event tickets, dining reservations
  • Personal Services - Such as gift ideas and flower delivery
  • And More

The Visa Signature Concierge Service is a service that provides Visa Signature cardholders with personalized information and referrals on a wide range of topics related to travel, dining, and entertainment. The Visa Signature Concierge Service is available 24 hours a day, 7 days a week.

Full Answer

What is the Visa Signature concierge service?

The Concierge Representatives have a wealth of knowledge and resources to assist cardholders in finding the right solution for the task at hand. Any goods or services purchased on the cardholders' behalf will be billed to their Visa Signature card. How does the Visa Signature Concierge Service work?

Is the Visa Infinite concierge free?

While Visa’s Concierge Service is free, you’ll still have to pay for any products or services the concierge purchases at your direction. The concierge will charge all related costs to your Visa Signature card. The concierge cannot give any discounts on goods and services. What is the Visa Infinite concierge?

What is a purchase under the visa concierge?

The purchase of goods or services from a merchant in connection with your use of Visa Concierge, including any reservation or booking completed by Visa at your request (“Service”), are solely between you and the respective merchant and Visa is not a party to the purchase.

Which credit cards have concierge service?

Generally speaking, if your card fits into one of the following categories, you’ll enjoy the benefits of concierge service: Mastercard: All cards branded World Mastercard, World Elite Mastercard and Luxury Card. Visa: All cards branded Visa Signature and Visa Infinite have access to a concierge.

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How do you use a concierge service?

To use the concierge, simply walk over to the desk and ask to speak with them. They're available around the clock to answer your questions, make any arrangements you may need, and assist you in any way possible.

What is Visa Platinum concierge services?

What is a platinum credit card concierge service? A concierge service is a number you can call to reach a well-informed assistant – the concierge. The concierge can help you organise a fairly wide range of goods and services, as well as providing some advice, information and other assistance.

What is a concierge card?

If you have a credit card with concierge benefits, it means you have access to a team of personal assistants that can help you with an array of tasks. A concierge can handle the heavy lifting when it comes to things like booking travel or scoring tickets to a sought-after event.

What does Citi concierge do?

The Citibank concierge is a free benefit that gives on-demand personal assistance to eligible cardholders. Three Citibank credit cards have this concierge benefit, which eligible cardholders can access by calling 1 (800) 508-8930.

What is Visa premium concierge?

Visa Premium Concierge. The 24-hour concierge provides a personal service to Visa Signature cardholders, taking care of all the details so they can simply take their seats and enjoy. Servicing in English, Arabic, and French, concierge agents can help with: Restaurant advice.

Does Capital One have concierge service?

The Capital One concierge is a free benefit that gives on-demand personal assistance to eligible cardholders. Five Capital One credit cards have this concierge benefit, which eligible cardholders can access by calling the number in the card benefits guide.

Are credit card concierge services worth it?

While they might be less familiar, concierge services are also a benefit of many premium credit cards. When used effectively, a credit card concierge service can save you both time and money.

Are credit card concierge services useful?

Credit card concierges are customer service representatives who can step in to handle cardholders' day-to-day needs and demands. While they may not be able to do anything you can't do for yourself, they can still save you a lot of time by taking some busy work off your hands.

Is Visa Infinite concierge free?

The Visa Infinite concierge is a free personal assistance phone line available 24/7: (888) 853-4458 in the U.S. or (630) 350-4545 if you're traveling abroad. The Visa Infinite concierge can help you do things like book restaurant reservations, select gifts or obtain event tickets right when they go on sale.

Is Amex concierge free?

The concierge service from the Amex Platinum card is a complimentary service that offers a well-informed concierge staff member to help you with anything from making dinner reservations to planning an event. This service is included with the Amex Platinum card's $695 annual fee.

What credit card uses Citibank?

Compare the Best Citibank Credit CardsCredit CardAnnual FeeCiti Double Cash Card Best Overall, Best for Cash Back$0Citi Rewards+ Best for Points$0Citi Simplicity Best for Balance Transfer$0Citi / AAdvantage Platinum Select World Elite Mastercard Best Airline$99 (first year waived)2 more rows

What benefits does Citibank offer?

Which benefits does Citi provide?Health Insurance. 3.8★ 448 Ratings.Dental Insurance. 3.6★ 134 Ratings.Vision Insurance. 3.9★ 93 Ratings.Life Insurance. 3.8★ 73 Ratings.Health Savings Account (HSA) 3.8★ 67 Ratings.Accidental Death & Dismemberment Insurance. 3.7★ ... Flexible Spending Account (FSA) 3.6★ ... Disability Insurance. 3.8★More items...

What is travel concierge service?

Travel concierge services provide a concierge who can help you to plan an itinerary for your global travel plans. A travel concierge will understand all of the aspects of your trip, including specific details about every destination you plan to visit.

How useful is Visa Infinite concierge?

Visa Signature cards offer a concierge service as well. Both concierges can handle the same range of requests, according to a Visa representative. But the Visa Infinite concierge gives cardholders access to a wider range of exclusive events, travel arrangements, and discounts.

Is Amex concierge free?

The concierge service from the Amex Platinum card is a complimentary service that offers a well-informed concierge staff member to help you with anything from making dinner reservations to planning an event. This service is included with the Amex Platinum card's $695 annual fee.

What is concierge service on a visa?

Visa’s concierge service helps busy travelers save time by taking the stress of planning and coordinating off their hands. Services include:

How to contact Visa concierge?

You can reach the concierge service 24/7 by calling Visa’s toll-free phone number: 800-953-7392. For calls outside of the US, you can call collect: 630-350-4551. You can also email your request to Visa through the concierge website.

What do users say about Visa Signature concierge?

Based on cardholder responses gathered from social media sites such as Reddit, your mileage may vary when it comes to the usefulness of Visa concierge.

What other concierge credit card programs are there?

A variety of cards other than Visa come with concierge services, including certain Citi and American Express cards. Be sure to compare your options.

What are the benefits of a Visa Signature card?

While all Visa cards come with a few perks to make traveling easier — such as rental car insurance or emergency card replacement — Visa Signature cards’ premium rewards and benefits can make your trips run even smoother. Chief among these is concierge services, a feature offered on eligible Signature and Infinite cards that can take the planning out of your hands. Back to top

Is Visa Signature concierge available in English?

Is the Visa Signature concierge service available in different languages? No. Currently, the Visa Signature concierge service is only available in English.

Is Visa concierge better than Alexa?

Visa concierge and personal digital assistants like Alexa or Siri can both simplify your life by taking the burden of research or booking out of your hands. The main advantage to a concierge over Alexa? With Visa concierge you’ll be speaking to a real person. This opens up a level of nuance to your requests that Siri or Alexa might not be able to handle.

Features & benefits

Whether you’re at home, exploring locally, or heading out of town, with Visa Concierge, we can introduce you to a world of extraordinary experiences and privileges.

Indulge in the extraordinary today

Re-register if you have an existing concierge account or set up a new account.

What is a visa concierge?

The Visa Signature Concierge service is basically a glorified customer-service line that’s available to Visa Signature cardholders 24/7. What’s unique is that they’ll help you with certain types of special requests. They include booking dining, entertainment and recreation; coordinating travel; and delivering gifts.

What is the phone number for Visa Infinite?

The Visa Infinite concierge is a free personal assistance phone line available 24/7: (888) 853-4458 in the U.S. or (630) 350-4545 if you’re traveling abroad. The Visa Infinite concierge can help you do things like book restaurant reservations, select gifts or obtain event tickets right when they go on sale. Th.

How to make a request for a visa?

To make a request, visit the Visa Concierge website or call (800) 953-7392. There is no limit to the number of times a Visa Signature cardholder can use the service. A concierge can help find tickets to concerts and sporting events, for example. They may also book travel arrangements, make dinner reservations and more.

What is World Mastercard?

World Mastercard is one of the top tiers for Mastercard network benefits. So if you have a World Mastercard credit card, you get all of the perks afforded people with Standard, Gold and Platinum Mastercards, plus the following: Price Protection: If the price of an item goes down within.

Do you need a Visa Infinite Card to use a concierge?

And they should be able to complete most tasks within 24 to 48 hours. Finally, it’s worth noting that you don’t need a Visa Infinite card to use a Visa concierge. Visa Signature cards offer a concierge service as well. Both concierges can handle the same range of requests, according to a Visa representative.

Does Visa travel insurance cost extra?

Some cards also provide coverage for accidents while traveling, trip cancellation and lost luggage. Plus, Visa credit card travel insurance never costs extra. You just have. to pay for your travel with your Visa card to be eligible for any coverage it might have.

Is Visa concierge free?

While Visa’s Concierge Service is free, you’ll still have to pay for any products or services the concierge purchases at your direction. The concierge will charge all related costs to your Visa Signature card. The concierge cannot give any discounts on goods and services.

What is the Visa luxury hotel?

The Visa Luxury Hotel Collection offers an unparalleled experience with an extraordinary collection of benefits like VIP status, complimentary breakfast daily, an upgrade when available, and a special amenity unique to each property.

What is Visa Infinite?

Whether you're renting a car to drive up the coast or looking for the best price on a new camera, Visa Infinite provides a wide range of travel and purchase protection so you can rest easy.

What is the Visa Infinite credit card?

The Visa Infinite card sets a new standard for personalized service while providing access to unique benefits and premium travel and purchase protections.

How long does it take for a stolen Visa card to be replaced?

When your covered Infinite Visa card is used to purchase eligible items and the purchase is stolen or damaged within the first 90 days, Purchase Security can replace, repair or reimburse the item.

How much is the Visa Infinite card?

Apply for Global Entry, a U.S. Customs and Border Protection program and use your Visa Infinite card to pay the application fee (currently $100) to receive a $100 statement credit.

How long does it take for a Visa card to ship?

Visa can work with your bank to expedite the replacement of your card and ship it globally within 24 to 72 hours. Please note certain limitations, terms and conditions apply for each benefit in order for coverage to apply, you must use your covered Visa Infinite card to secure transactions.

How long does it take for a visa to delay a flight?

When you purchase your airline ticket with your covered Visa Infinite card and your flight is delayed by more than six hours or requires an overnight stay, Trip Delay kicks in.…

What Services Does a Credit Card Concierge Offer?

Common requests include travel-related services like dining reservations, tickets or tours. But concierge services can be utilized for more in-depth purposes, such as extensive planning for a trip, or even something atypical like finding a specific brand of toilet paper in your area.

How Do Credit Card Concierge Services Work?

You can use a concierge service to help with day-to-day tasks like finding a dry cleaner or a dog walker, see if they can help you get tickets to a sold-out event or even to help get you out of a jam by finding a towing service or medical provider.

How Do I Know if My Card Has a Concierge?

Generally speaking, if your card fits into one of the following categories, you’ll enjoy the benefits of concierge service :

Does It Cost Anything To Use My Credit Card Concierge?

In short: No. The service itself is part of the benefits that come with your card. But know that, although asking your concierge for assistance is free, any goods or services they provide will be billed to the card associated with their services.

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