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what is visa signature concierge service

by Kenton McCullough Published 2 years ago Updated 2 years ago
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Services include:

  • Travel coordination. Visa Signature concierge does travel research, trip planning and books airline tickets or hotel stays. ...
  • Sports and entertainment. While you’re not likely to get a sold-out show, Visa Signature concierge can help you book tickets.
  • Dining reservations. ...
  • Shopping. ...

The Visa Signature Concierge Service is a service that provides Visa Signature cardholders with personalized information and referrals on a wide range of topics related to travel, dining, and entertainment. The Visa Signature Concierge Service is available 24 hours a day, 7 days a week.

Full Answer

What is the visa concierge service?

The Visa Concierge Service provides Signature cardholders with free personal assistance around the clock. To make a request, visit the Visa Concierge website or call (800) 953-7392. There is no limit to the number of times a Visa Signature cardholder can use the service.

How do I access the concierge service for my signature card?

Visa Signature cardholders access the Concierge Service through a toll-free phone number: 1-800-953-7392 (outside of the U.S., cardholders can call collect at 630-350-4551) or via this webpage.Cardholders can call or email a request 24 hours a day, 7 days a week.

Is the Visa Infinite concierge free?

While Visa’s Concierge Service is free, you’ll still have to pay for any products or services the concierge purchases at your direction. The concierge will charge all related costs to your Visa Signature card. The concierge cannot give any discounts on goods and services. What is the Visa Infinite concierge?

What can a concierge representative do for You?

The Concierge Representatives have a wealth of knowledge and resources to assist cardholders in finding the right solution for the task at hand. Any goods or services purchased on the cardholders' behalf will be billed to their Visa Signature card.

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Does Visa Signature have concierge?

How does the Visa Signature Concierge Service work? Visa Signature cardholders access the Concierge Service through a toll-free phone number: 1-800-953-7392 (outside of the U.S., cardholders can call collect at 630-350-4551) or via this webpage. Cardholders can call or email a request 24 hours a day, 7 days a week.

What is credit card concierge service?

If you have a credit card with concierge benefits, it means you have access to a team of personal assistants that can help you with an array of tasks. A concierge can handle the heavy lifting when it comes to things like booking travel or scoring tickets to a sought-after event.

What is Visa digital concierge?

The Visa Digital Concierge Lifestyle Managers can verify eligibility, support registering your member profile, provide expert advice on hotels, flights, car, cruises, and vacation pages, change or cancel a travel booking and assist with other program inquiries like restaurant, event tickets or any special event you ...

How does Visa Infinite concierge work?

The Visa Infinite concierge is a free personal assistance phone line available 24/7: (888) 853-4458 in the U.S. or (630) 350-4545 if you're traveling abroad. The Visa Infinite concierge can help you do things like book restaurant reservations, select gifts or obtain event tickets right when they go on sale.

What can I do with Visa concierge?

Your Visa concierge can: Book reservations for restaurants and special dining experiences. Book tickets for events or attractions, such as concerts and sporting events. Help plan and arrange travel, including booking flights and hotel stays....Visa credit cards have three benefit tiers:Visa.Visa Signature.Visa Infinite.

Are credit card concierge services worth it?

While they might be less familiar, concierge services are also a benefit of many premium credit cards. When used effectively, a credit card concierge service can save you both time and money.

What is the difference between Visa and Visa Signature?

All Visa credit cards come with benefits such as rental car insurance, roadside dispatch and emergency card replacement. On top of those “Visa Traditional” perks, Visa Signature credit cards give you extended warranties, a detailed year-end summary and travel assistance services.

Does Visa Signature have lounge access?

Visa Infinite and Visa Signature cardholders are eligible to receive unlimited airport lounge access through LoungeKey. There is no need to register prior to visiting the lounge; simply present your Visa Infinite or Visa Signature card to the lounge staff for the lounge staff to process your visit.

Which is better Visa Infinite or Signature?

Visa Infinite is the highest tier you can get and comes with all of the benefits from Traditional and Signature. Many of the Visa Infinite perks offer higher levels of protection compared to the Visa Signature version of the benefits.

Can Visa concierge get reservations?

The Concierge Service is available 24 hours a day, 7 days a week. The Concierge Service fulfills the following types of request(s): Travel Coordination – Domestic and International planning for air travel, lodging, recreation, and ground transportation, including reservations and arrangements.

Who qualifies for Visa Signature?

Minimum $5,000 Credit Limit — Visa Signature cards are issued with a minimum $5,000 credit limit; for this reason, you must have a good to excellent credit score to qualify.

Is Visa Infinite better than platinum?

The Visa Platinum is the second tier of the four Visa credit card types. It's better than a Visa Classic but less luxurious than a Visa Signature or Visa Infinite. Most Visa Platinum cards require a credit score in the 600s. You might be able to qualify for some with a score in the very high 500s.

What does Citi concierge do?

The Citibank concierge is a free benefit that gives on-demand personal assistance to eligible cardholders. Three Citibank credit cards have this concierge benefit, which eligible cardholders can access by calling 1 (800) 508-8930.

Is Amex concierge free?

The concierge service from the Amex Platinum card is a complimentary service that offers a well-informed concierge staff member to help you with anything from making dinner reservations to planning an event. This service is included with the Amex Platinum card's $695 annual fee.

Does Capital One have concierge service?

The Capital One concierge is a free benefit that gives on-demand personal assistance to eligible cardholders. Five Capital One credit cards have this concierge benefit, which eligible cardholders can access by calling the number in the card benefits guide.

How do I use Chase concierge service?

To use the Chase Sapphire Reserve concierge, call (877) 660-0905 and press 3, then enter your card number to speak to a representative. By the way, this is a Visa Infinite benefit. So, don't worry when the automated system says you've reached the Visa Infinite concierge.

What do users say about Visa Signature concierge?

Based on cardholder responses gathered from social media sites such as Reddit, your mileage may vary when it comes to the usefulness of Visa concierge.

What is concierge service on a visa?

Visa’s concierge service helps busy travelers save time by taking the stress of planning and coordinating off their hands. Services include:

What other concierge credit card programs are there?

A variety of cards other than Visa come with concierge services, including certain Citi and American Express cards. Be sure to compare your options.

What are the benefits of a Visa Signature card?

While all Visa cards come with a few perks to make traveling easier — such as rental car insurance or emergency card replacement — Visa Signature cards’ premium rewards and benefits can make your trips run even smoother. Chief among these is concierge services, a feature offered on eligible Signature and Infinite cards that can take the planning out of your hands. Back to top

How to contact Visa concierge?

You can reach the concierge service 24/7 by calling Visa’s toll-free phone number: 800-953-7392. For calls outside of the US, you can call collect: 630-350-4551. You can also email your request to Visa through the concierge website.

Is Visa Signature concierge available in English?

Is the Visa Signature concierge service available in different languages? No. Currently, the Visa Signature concierge service is only available in English.

Is Visa concierge better than Alexa?

Visa concierge and personal digital assistants like Alexa or Siri can both simplify your life by taking the burden of research or booking out of your hands. The main advantage to a concierge over Alexa? With Visa concierge you’ll be speaking to a real person. This opens up a level of nuance to your requests that Siri or Alexa might not be able to handle.

What is a visa concierge?

The Visa Signature Concierge service is basically a glorified customer-service line that’s available to Visa Signature cardholders 24/7. What’s unique is that they’ll help you with certain types of special requests. They include booking dining, entertainment and recreation; coordinating travel; and delivering gifts.

What is the phone number for Visa Infinite?

The Visa Infinite concierge is a free personal assistance phone line available 24/7: (888) 853-4458 in the U.S. or (630) 350-4545 if you’re traveling abroad. The Visa Infinite concierge can help you do things like book restaurant reservations, select gifts or obtain event tickets right when they go on sale. Th.

How to make a request for a visa?

To make a request, visit the Visa Concierge website or call (800) 953-7392. There is no limit to the number of times a Visa Signature cardholder can use the service. A concierge can help find tickets to concerts and sporting events, for example. They may also book travel arrangements, make dinner reservations and more.

What is World Mastercard?

World Mastercard is one of the top tiers for Mastercard network benefits. So if you have a World Mastercard credit card, you get all of the perks afforded people with Standard, Gold and Platinum Mastercards, plus the following: Price Protection: If the price of an item goes down within.

Do you need a Visa Infinite Card to use a concierge?

And they should be able to complete most tasks within 24 to 48 hours. Finally, it’s worth noting that you don’t need a Visa Infinite card to use a Visa concierge. Visa Signature cards offer a concierge service as well. Both concierges can handle the same range of requests, according to a Visa representative.

Does Visa travel insurance cost extra?

Some cards also provide coverage for accidents while traveling, trip cancellation and lost luggage. Plus, Visa credit card travel insurance never costs extra. You just have. to pay for your travel with your Visa card to be eligible for any coverage it might have.

Is Visa concierge free?

While Visa’s Concierge Service is free, you’ll still have to pay for any products or services the concierge purchases at your direction. The concierge will charge all related costs to your Visa Signature card. The concierge cannot give any discounts on goods and services.

How does a visa work?

HOW IT WORKS. Visa's extended warranty protection can add more time to the manufacturer's warranty on items purchase with your Visa Signature card: For warranties of less than a year, Visa doubles the warranty period. For warranties of one to three years, Visa adds a year to the warranty period.

How long is a warranty on a Visa?

For warranties of one to three years, Visa adds a year to the warranty period. For warranties longer than three years, there is no extended warranty benefit. The maximum coverage is $10,000 per claim and $50,000 per cardholder. Vehicles, real estate, computer software and certain other items are excluded from this coverage.

What banks issue Visa credit cards?

Most of the features on a typical Visa credit card aren't dictated by Visa at all, but rather by the bank that issued the card (such as Chase, Capital One, Wells Fargo or your local community bank). Rewards rates, bonuses, interest rates and fees are all determined by the issuer.

What is the middle level of Visa?

Visa offers three levels of benefits, which vary by card. Signature is the middle level: It offers more than the basic benefits of the Traditional tier but not as much as you get with high-end Visa Infinite cards. Below is a quick summary of Visa Signature benefits and a guide to using the more valuable ones.

Does a visa extend warranty?

THINGS TO CONSIDER. Visa will only extend the manufacturer’s warranty, not improve it. If the manufacturer offers less-than-impressive terms — for instance, if it just covers defects rather than normal wear and tear — don’t expect Visa’s coverage to offer anything more.

Does a visa cover a car rental?

It doesn't apply in certain countries. This coverage doesn't apply in Ireland, Israel or Jamaica . Also, some countries (including Australia, Costa Rica, Italy and New Zealand) require that people renting cars purchase a certain amount of insurance; Visa's coverage comes on top of that.

Does Visa have a signature label?

Visa makes these benefits available on cards that carry the Visa Signature label, but it is up to the issuing bank to decide whether a particular card actually includes a particular benefit.

What is a visa concierge?

Visa Concierge, servicing Signature cardholders, (the "Service") is a concierge service intended to enhance your Visa cardholder experience. Visa U.S.A. Inc. ( "Visa," "us," "we" or similar pronoun) owns and operates the Service on behalf of the issuer of your Visa card ( "Issuer" ). As used in these Terms of Service (the "Terms" ), the defined term "Service" shall also refer to the Visa Concierge website (“Website”), the logos, designs, text, images, videos, graphics, software and other content and materials of Visa or its licensors available through the Service, and the selection and arrangement thereof (collectively, "Content" ), and the Visa hardware, software and networks associated with making the Service available to you (collectively, the "System" ). As used in these Terms, "you" or "your" (or similar pronoun) refers to the individual accessing or using the Service and any other person or third party entity authorized by such individual to use that individual's Account (as defined below), unless the context requires otherwise.

What is the entire agreement between Visa and you?

The Terms (including the Privacy Policy incorporated into these Terms by reference) constitute the entire agreement between Visa and you with respect to the Service. These Terms do not amend or otherwise modify your card agreement with the respective Issuer. In the event of any inconsistency between these Terms and your card agreement with the respective Issuer, these Terms govern as to the relationship between you and Visa solely with respect to the Service and your card agreement with your Issuer governs as to the relationship between you and your Issuer.

What is the purpose of indemnification for visa?

Indemnification. You agree to indemnify, defend and hold harmless the Visa Parties from any loss, liability, claim, or demand, including costs and reasonable attorneys' fees , made by any third party due to, in connection with or arising out of your use of the Service or arising from your breach of these Terms, including any representation or warranty set forth herein, your violation of applicable laws, or your violation of any rights of another person or entity.

What is a visa?

Visa grants to you a limited, revocable, non-exclusive, non-sublicenseable and otherwise non-transferable license to access and use the Service (including any Content) strictly in accordance with these Terms. Visa may in its sole discretion suspend, discontinue or terminate this license at any time for any reason. You may use the Service for your own personal, non-commercial use. No part of the Service may be reproduced in any form, stored or incorporated into any information retrieval system, electronic, mechanical or otherwise. You may not use, copy, emulate, clone, rent, lease, sell, modify, decompile, disassemble, reverse engineer or transfer the Service or any portion thereof. You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Service and you may not take any action that imposes an unreasonable or disproportionately large burden on the System as determined by Visa in its sole discretion. All rights not expressly granted to you are reserved by Visa.

Where are visa disputes resolved?

Visa and you agree that any and all disputes, claims and causes of action arising out of or in connection with these Terms or the Service shall be resolved exclusively within the federal and state courts residing within the borough of Manhattan, New York , U.S.A., and Visa and you each waive any jurisdictional venue or inconvenient forum objections to such courts. 
To the fullest extent of the law, in no event shall any claim, action or proceeding by you related in any way to the Service or these Terms be instituted more than one (1) year after the cause of action arose.

Is Visa a controlled service?

The Service is controlled, operated and administered by Visa from its offices within the United States. Visa makes no representation that materials on the Service are appropriate or available for use at other locations outside of the United States and access to them from any location where the contents available through the Service are illegal is prohibited. Use of the Service is prohibited to those residing outside of the 50 United States or the District of Columbia.

Does Visa allow access to third party websites?

The Service includes and permits you to link to or access direct connections to third party websites, content or resources. You acknowledge that Visa has no control over any such third party websites, content or resources, which are made available by companies or persons other than Visa. You acknowledge and agree that Visa is not responsible for the availability of any such third party websites, content or resources. You further acknowledge that Visa is not liable to you for any loss or damage which may be incurred by you as a result of these third party websites, content or resources, including, without limitation, losses or damages suffered in connection with purchases made through the Service.

What is a Visa Signature card?

These benefits could range from extra protections on purchases to travel deals and concierge access. The value of these perks depends on your needs and preferences, but many of these services could come in handy when you’re in need of some help.

How long does a Visa Signature warranty last?

Extended warranty service. If you buy an item with your Visa Signature card that has a U.S. manufacturer’s warranty of three years or less, this service will extend your warranty by a full year. If the warranty is for less than a year, the term is doubled.

What are the benefits of a visa card?

A standard Visa card can offer benefits like rental car insurance, roadside dispatch and a replacement card and cash in an emergency. With Visa Signature, you can get additional cardholder benefits in addition to these standard benefits. Benefit. Visa.

What does a visa card cover?

Visa Signature cards come with rental car insurance benefits that cover items like physical damage, theft or vandalism of your rental car. Certain restrictions and exclusions generally apply — for example, you have to decline the insurance offered by rental car agencies to get this benefit.

How long does it take to get a replacement Visa card?

This benefit, standard across all types of Visa cards, provides you with a replacement card within a couple of days if yours is lost or stolen.

Do Visa Signature cards come with benefits?

Although Visa Signature cards come with a number of standard benefits, some of these cards may come with additional benefits. Reach out to individual card issuers to find out if they offer these perks.

Can you rent a car with a Visa Signature card?

Visa Signature cardholders can get deals on rental cars from certain brands. These deals vary , so it’s best to ask about them when you rent a car.

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