The most common reasons are that the card hasn’t been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card’s balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to allow for a gratuity.
How do I Activate my vanilla Visa card?
Method 2 Method 2 of 3: Activating the Card Through Your Bank
- Call your bank to have a representative activate your card. Call your bank and provide the required information to verify your identity.
- Use your bank’s mobile app to quickly activate the card yourself. If you use a mobile app for banking, open the app and log in to your account.
- Go to your bank’s website to activate your card online. ...
Why isn't my Visa gift card working?
Possible Reasons Why Your Visa Gift Card Might Not Be Working Online
- Visa Gift Card Not Activated. For security measures, some gift card sellers require the recipient to activate the card before it can be used.
- Visa Gift Card Should be Registered. Registration usually involves linking a name and billing address to the prepaid card. ...
- Waiting Period on the Card. ...
- Insufficient Funds on the Card. ...
Why is my Visa gift card being declined?
Visa® gift card not working? There are a number of reasons why a gift card may be declined. The most common reasons are that the card hasn’t been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card’s balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to ...
How do I Check my vanilla Visa gift card balance?
Vanilla Visa offers an easy way to check a gift card balance on its website. Simply enter the gift card number, expiration date and CVV number, and click the arrow to get the gift card balance. As Made Man explains, it is important to know the balance on the card before presenting it for payment.
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How do I get my vanilla card to work?
Swipe your Card and select Credit on the keypad or enter a 4-digit number as your PIN. Your Vanilla eGift Card can be used to pay with digital wallets: Apply Pay, Samsung Pay and Google Pay. How do I use my Vanilla Gift Card to shop online?
What do I do if my Vanilla gift card doesn't work?
2:044:21Why Visa Gift Card Does Not Work For Online Purchases - YouTubeYouTubeStart of suggested clipEnd of suggested clipStore if that does happen to you what you want to do is go ahead and flip the card over go to theMoreStore if that does happen to you what you want to do is go ahead and flip the card over go to the website that's on the back of your visa gift card or the 1 800.
Why is my Visa card not working?
Your Visa debit card may not work due to something simple, like there being insufficient funds in the account, or because your card has been blocked by your bank as a security measure. If you're shopping online, it could also be a problem with the site where you're trying to make your purchase.
Why is my vanilla gift card getting declined?
There are a number of possible reasons why a purchase could be declined: You don't have enough money left on your card. You haven't activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.
Do I need to activate a vanilla gift card?
Because Vanilla Visa gift cards are not credit cards or Mastercards, you do not need to activate them before you use them. Instead, all you need to do to use your card is present it to a cashier or type the applicable code into the appropriate submissions form upon online checkout.
Why is my card being declined?
Your card may be declined for a number of reasons: the card has expired; you are over your credit limit; the card issuer sees suspicious activity that could be a sign of fraud; or a hotel, rental car company,or other business placed a block (or hold) on your card for the estimated total of your bill.
Why is my Visa declined Online?
When attempting to make your purchase, especially online or via mobile app, it's easy to incorrectly enter a digit of your credit card number, expiration date or security code. Or perhaps your billing address is outdated. These could all be simple explanations for a declined transaction.
Why is my debit card being declined when I have money in my account?
Insufficient funds are the main reason that debit cards are declined. Having insufficient funds means that there isn't enough money in your account to cover your purchase. Even though you may have enough money in your checking account, there is a difference between your bank account balance and your available funds.
How do I fix my card not working?
The only way to fix this credit card issue is to get yourself a new card. Some credit card issuers send replacement cards in advance, so be sure to check your mailbox. If this is not the case, you'll have to contact your credit card issuer and find out how you can get a new card.
How do I know if my card is blocked?
When your card is blocked, you cannot make online payments as it will get declined. Also, the card will not be read by the card reader at the ATM or it will not accept the PIN or decline the transaction again. You can confirm if the card is blocked by calling customer care service or at the bank branch.
Near-identical complaints from readers spanning two countries
A couple days before Christmas, we ran an article listing reasons why store-specific gift cards are often a bad gift idea, and added: “if you must give a card in lieu of actual money, a prepaid debit card valid with any merchant who takes credit cards is far better than a gift card limited to one company.”
Card was declined
Consider this story from Gwen in Ontario, who told us on Dec. 21 that, “On Dec. 13, I purchased a Vanilla Visa Gift Card for $150 and sent it to my elderly mother in another province to finish her Xmas shopping. At the check out, the card was declined. When she called the [help number], they wouldn't help her and hung up.
Non-festive New Year's
Elsewhere in California, Wendy spent a non-festive New Year's Eve telling us her story:
